Privacy Policy


Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our software and services, you agree to this privacy policy. This policy may change from time to time and your continued use of our software and services is deemed to be acceptance of such changes, so please check the policy periodically for updates.

What Do We Do With Your Information?

When you register on our site or purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our site, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:

Play Unplugged
345 W. 600 S.
Suite 113
Heber City, UT 84032
Attention: Privacy Policy



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Children Under the Age of 13

Play Unplugged takes protection of your family's personal information very seriously. Play Unplugged will never knowingly request personally identifiable information from anyone under the age of 13. In order to register and create a Play Unplugged account, you must be 18 years of age or older. Play Unplugged does (or may) collect limited personal information about children under the age of 13 (namely, an email address), but only from the registered adult user of the account. That email address will be used only to send the child notifications related to birthday greetings and rewards and never any solicitations or newsletters. The child's email address is not required to use the software and services and we do not share it with anyone. You may view, update, or delete your child's email address at any time by logging into your parent account. The software and services do not allow a child to make personal information publicly available. If you believe we may have obtained personal information from a child under the age of 13, please contact us at, and we will investigate and delete any such material.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.


When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may then be inaccessible or not function properly.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users of our software and services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send e-mail to or write us at:

Play Unplugged
345 W. 600 S.
Suite 111
Heber City, UT 84032
Attention: Privacy Policy


Outside of the United States

Play Unplugged software and services are hosted in the United States. If you are visiting our website from outside the United States, you are transferring your personal data into the United States when you use the Play Unplugged software and services. Many regions, such as the European Union, have data collection protections that differ from U.S. law. If you are a European Union citizen, please see also the section entitled "BBB European Union Safe Harbor Program" for further information.

BBB European Union Safe Harbor Program

Play Unplugged complies with the US-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Play Unplugged has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit

In compliance with the Safe Harbor Principles, Play Unplugged commits to resolve complaints about your privacy and our collection or use of your personal information.

European Union citizens with inquiries or complaints regarding this privacy policy should first contact Play Unplugged via e-mail to or write us at:

Play Unplugged
345 W. 600 S.
Suite 111
Heber City, UT 84032
Attention: Privacy Policy

Play Unplugged has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if Play Unplugged does not satisfactorily address your complaint, you may contact the BBB EU SAFE HARBOR program at the address below:

Council of Better Business Bureaus, Inc.


Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at

Play Unplugged
345 W. 600 S.
Suite 111
Heber City, UT 84032
Attention: Privacy Policy